Privacy Policy
This Privacy Policy describes Mr. Locksmith's policies and procedures on the collection, use, and disclosure of your information when you use our service. It also explains your privacy rights and how the law protects you.
We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Mr. Locksmith is committed to safeguarding the privacy of our users. We do not share your personal information with third parties for marketing. This policy outlines how we collect, use, and protect the information you provide to us.
Information Collection
We collect only the information necessary to provide and improve our services. This may include your name, email address, and phone number. We do not sell, rent, or share this information with third parties.
How We Use Your Information
The information collected is used solely for communicating with you as the intended party.
We may use personal data for the following purposes:
- To provide and maintain our service, including monitoring usage of our service.
- To manage your account and provide access to available service functionality.
- To perform a contract for services you have purchased or requested through the Service.
- To contact you by email, telephone call, SMS, or equivalent electronic communication about service updates, contracted services, and necessary security updates.
- To provide news, special offers, and general information about similar services unless you opt out.
- To attend to and manage your requests.
Messages you send through the Service may be stored on servers operated by Mr. Locksmith or third-party service providers retained to support our communications.
SMS Disclosure
By reaching us by SMS, you agree to receive recurring messages from Mr. Locksmith. Message and data rates may apply. Message frequency depends on your interactions and preferences. You can reply STOP to opt out of future messages or HELP for more information.
No mobile or messaging consent information will be shared with third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties.
Disclosure of Your Information
Mr. Locksmith does not share client data with third parties for marketing or promotional purposes. Your personal information is kept confidential and is not disclosed to outside organizations except as required by law or with your explicit consent.
We may disclose personal information in limited circumstances, including when:
- We have obtained your consent.
- Disclosure is necessary to enforce our Terms of Service.
- Information is shared with service partners under confidentiality obligations to provide a service.
- We respond to subpoenas, court orders, legal processes, or valid legal rights and claims.
- We believe disclosure is necessary to investigate or prevent illegal activity, suspected fraud, threats to safety, or violations of our Terms of Service.
- Mr. Locksmith or its assets are acquired by or merged with another company.
We may share aggregated, non-identifiable information, such as the total number of people who used the Service during a particular period, without further notice.
International Data Transfers
Your Personal Information may be transferred to and processed in locations outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take steps to ensure your data is handled securely and consistently with this Policy.
Data Retention
We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. We may also retain information to comply with legal obligations, resolve disputes, and enforce agreements.
Cookies and Tracking Technologies
Our Service may use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings, but disabling them may limit certain features of the Service.
Your Choices
You have the right to access, correct, or delete your information. Contact us with privacy questions:
(919) 267-8486dispatch@mrlocksmithraleigh.com
504 Heather Dr
Raleigh, NC 27606, United States
Policy Changes
We may update this Privacy Policy from time to time. Changes will be communicated to you, and your continued use of our services implies acceptance of the updated policy.
Last updated: September 1, 2026